TERMS AND CONDITIONS
Basic Terms and Conditions
The terms we’ve laid out pertain to every user on the domain avilthr.com and the sub-domains. The terms and conditions are used for all transactions with and visits to the website. AVI LTHR can change these terms and conditions at any time, without prior notice.
We do not make promises that all items in the web shop are available when you order. Should your item not be available, we will reach out to you – by email or phone. We can’t guarantee that the site’s content is free of errors or typographical mistakes. While we do everything we can to fix images, texts and pricing, mistakes can still occur from time to time. If we believe you were wrongly charged an amount for an item, we have the right to cancel it before any order is sent out. In cases of this happening, you will be notified by email. If we’re unable to talk to you, your order is going to be cancelled automatically.
AVI LTHR’s terms are based upon Danish law. Danish courts have total jurisdiction when it comes to disputes. Your country’s laws may be different from the laws in Denmark, and you may have more legal requirements when using the website.
According to the EU and Consumer’s laws our products are covered by a 24 month warranty from the date of purchase, if any problem should arise due to a defect in workmanship under ordinary consumer use.
LEATHER AND COLORS
Bear in mind that leather is a natural product, meaning every hide is unique. The markings, texture and color of each hide will vary. Differences can occur even with one hide. There are no promises made on the colors the website displays, as it can be dependent upon your computer and monitor’s color settings.
The amount will be deducted from your credit/debit card when the purchased item has been shipped.
Product prices are noted in Danish VAT and other charges. Outside EU customers buy our products tax-free (20 percent off the stated prices). This tax is excluded during the Checkout process. Any import or customs duties will be charged once your order reaches your country and will need to be paid by you. We do not have control over the charges and can’t tell you what kind of charges you could expect to pay. Each country has their own customs rules and regulations. If you have questions or concerns, consider contacting your local customs office. Every order is postmarked from Denmark.
Method of Payment
When you’re ready to order, you can choose to pay by credit card or a registered PayPal account. In order to make sure your shopping experience is secure and safe, we use the widely-used and accepted Secure Socket Layers technology (SSL) during the payment checkout process. In order to maintain your privacy, we will not store any payment data in the website database.
SHIPPING, RETURNS AND EXCHANGE
Free economy shipping is available on all orders worldwide. Free shipping can be applied to the order during the checkout process. Free shipping does not include a tracking number. Shipping with a tracking number cost $12. All orders are shipped in up to 3 days after you place the order. Orders are sent through Post Denmark or GLS.
Free returns with PayPal
This is an exclusive offer offered to eligible PayPal account owners. PayPal will refund up to $30 of return shipping costs. This agreement is made between the costumer and PayPal – AVI LTHR is not responsible. You must activate the Service on your Paypal account before you attempt to submit a refund request. Please make sure to read the terms and conditions from PayPal.
Returns and Exchanges
When you’re a customer at AVI LTHR, you have 14 days from the date you get your order to withdraw it. During this time, you can open the product and see if it’s what you expected. If it’s not what you expected, you can send the items back and you’ll be refunded the cost. However, you will be responsible for the cost to return the items. We recommend to use the “Free returns service” provided by Paypal. Item must be sent back in the same condition and quantity as you got it. If this requirement is not met, a significant decrease of value of the good will happen.
Before you return your order, please reach out to us at email@example.com and tell us why you are returning the product.
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PRIVACY AND COOKIES
AVI LTHR manages the website, and understands its buyers’ need to protect financial and personal information. Therefore, we have some very stringent regulations and security measures to safeguard the information given to us.
Please measure your chest wearing a shirt. The tape measure must be around your chest. Please don’t hesitate to contact us if you have any questions.
AVI LTHR IVS
Company Registration number: DK37504076
Phone: +45 81928284